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Thank you for your inquiry about employment opportunities with ASP Enterprises. Currently, we have an Inside Sales Associate position opening at our Kansas City, Missouri location. 

INSIDE SALES ASSOCIATE JOB DESCRIPTION

To apply or find out more information about this job opportunity, please email Guy Litteken, our Director of Sales, or call Guy at 314-401-1554. 

Position Overview:

We are currently searching for an Inside Sales Associate for our Kansas City, MO office located at 5301 E 59th Street, Kansas City, MO 64130. This position will focus on customer support and technical product promotion. 

Responsibilities:

Assist Customers with Correct Product Selection; Become a Solution Provider

  • Determine problem/need of walk-in or call-in customer through being a technical expert and asking questions, determining whether there is a need to get an outside sales person involved depending on the size of project/problem and the size of the customer
  • Come up with a solution set - solve the problem with several options if possible 
  • Assist in evaluating alternatives to come up with best-valued solutions by working with pricing structures
  • Close sale with customer involvement on the best solution
  • Determine a time frame for delivery/arrival of material, keep the customer in the loop for realistic expectations of solution and time frame

Process Customer Orders

  • Create ticket/paperwork
  • Order material if necessary and follow up with vendor process to ensure completion, create and foster vendor relationships 
  • Schedule delivery to customer with proper time-sensitive issues 
  • Complete paperwork process and communicate sale to the salesman if appropriate 

Inventory Management 

  • Track inventory usage and monitor low stock
  • Order material and arrange delivery for "just in time" inventory management 
  • Work with salesmen to determine long-term needs and adjust inventory levels accordingly based on future projects 

Assist Outside Sales Team

  • Communicate with all salesmen often on all aspects of customer issues and concerns, becoming integral to the sales team
  • Gather information and communicate with outside sales
  • Assist with pricing and product information as needed
  • Complete and fax quotes to customers when needed
  • Monitor sales trends with specific customers and communicate to the salesperson

Work As Needed in Warehouse 

  • Load/unload trucks
  • Evaluate stock 
  • Clean up/organize the warehouse 

Insides sales associates are asked to stay on top of all issues related to vendors, new products, shipping, customers, etc. Also feel free to communicate to the sales manager on all issues, ideas, concerns, etc. 

Qualifications:

  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Excellent time management skills with a proven ability to meet deadlines 
  • Proficient with Microsoft Office Suite or related software
  • Hands-on experience with inventory and logistics software programs 
  • High school diploma or equivalent required 

Physical Requirements:

  • Some lifting and manual labor for assisting customers 
  • Prolonged periods of sitting at a desk and working on a computer 
  • Ability to pass a pre-employment/random drug screen

Benefits:

  • Best in industry compensation and subjective annual bonus (based on company and individual performance)
  • Medical/Dental/Vision Insurance 
  • Company paid Group Life Insurance 
  • Company paid Short/Long Term Disability Insurance 
  • Voluntary Life/Accident/Critical Illness Insurance
  • Section 125 Cafeteria Plan 
  • 401(k) plan with up to 6% company match
  • Personal Time Off (PTO)
  • 7 paid holidays